Who we are – identification and contact details

Name: Rest in Paradise (hereinafter “RIP”)
Web: https://www.restinparadisesurfco.com
Holder: Álvaro Bravo Hernández
NIF: 53646895Q
Email address: info@restinparadisesurfco.com
Address: Camino de las Higueras 62 , CP33204 Gijón
Phone number: 985 877 594
Purpose of website: Sale of surfing related items

In accordance with the General Data Protection Regulations (“RGPD“), the purpose of this Privacy Policy is to provide information about the rights of both the User and the Visitor. If you have any questions regarding the processing of your personal data, please contact RIP by email: info@restinparadisesurfco.com

What personal data we collect and why we collect it

Reservation form

When visitors make a reservation, we collect data such as first name, last name, email address or credit card number to make a reservation.

Tawk.to

We use tawk.to’s technology to offer you faster and more instantaneous customer service. By using this service, you agree to receive information about your name, surname and email address so that we can talk to you through the tool or write you an email at the indicated address in case we are not available at that time. The information relating to each user is stored at the service provider, in this case Tawk.to, whose privacy policy can be found at the following link. It states the following:

“The amount and type of information tawk.to collects depends on the nature of the interaction. For example, we ask application users to provide an e-mail address. In each case, tawk.to collects such information only to the extent necessary or appropriate to fulfill the purpose of the visitor’s interaction with tawk.to. tawk.to does not disclose personally identifiable information.”

Cookies

You can read our Cookie policy here.

Contact forms

If you need to make us any doubt, question, or simply contact us, you can fill in the contact form including your request. In this way, we will receive an email or with the information you have indicated and we will answer your questions to the email address or phone number you have provided.

Newsletter & emails

The email subscription list will be stored at the email marketing service provider Mailchimp whose privacy policy can be found in the following link states how the distribution lists stored on Mailchimp’s server are not transferred, communicated or sold to third parties, nor are any communications sent from Mailchimp to these addresses.

Mailchimp is a member of Safe Harbour and has been recognised by the European Commission as having an adequate level of protection which would not require the authorisation of the Director of the Spanish Data Protection Agency. Safe Harbour guarantees that Mailchimp undertakes to comply with the minimum security requirements required by European legislation with regard to the processing of personal data.

Legitimation

In order to guarantee the fundamental rights with the data of the users, this page fulfills the three laws of protection of data applicable to date:

• The LSSI (Law 34/2002 of 11 July, on information society services and electronic commerce)
• The LOPD (Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal)
• The RGPD (General Data Protection Regulations).

Analytics

In some cases, we share information about visitors to this site anonymously or in the aggregate with third parties such as advertisers, sponsors or auditors for the sole purpose of improving our services. All these processing tasks will be regulated according to legal standards and all your rights regarding data protection will be respected in accordance with current regulations.

This site measures traffic with different solutions that may use cookies or web beacons to analyze what happens on our pages. We currently use Google Analytics and Facebook to measure traffic to this site. You can see more information about the privacy policy of each of the solutions used for this purpose:

• How Google uses the data it collects from websites
• Google (Analytics): Google Analytics Privacy Policy (if you wish you can disable Google Analytics tracking throughthis browser add-on offered by Google)
• We use Facebook, to show you our restinparadisesurfco.com ads when you visit that partner network or website. We may send your email address or other identifying information to Facebook so that Facebook can check to see if you have a Facebook account. We may use your booking information to determine our audience. If you do not want us to use your email address for Custom Audiences, please write to info@restinparadisesurfco.com. See Facebook’s Privacy Policy.

With whom we share your data

RIP will not cede the personal data of the Users to any third party without a legal basis that legitimises this treatment.

Google (Analytics)
Facebook Ads (Analytics)
Tawk.to (Newsletter, information)
Mailchimp (Newsletter)

How long do we keep your data

If you make a reservation or ask for information on our website, the personal data provided will be kept indefinitely until you request its deletion and during the period for which legal responsibilities may arise from the services provided.

What rights you have over your data

If you have made a reservation or requested more information through our forms, you can request to receive an export file of the personal data we have about you, including any data you have provided. You may also request that we delete any personal data we have about you. This does not include any data that we are obliged to keep for administrative, legal or security purposes.

Your contact information

If any user has any questions about these legal conditions or any comments about our website, please write to info@restinparadisesurfco.com

Our privacy policy describes how we collect, store or use the information we collect through the various services or pages available on this site. It is important that you understand what information we collect and how we use it as access to this site implies acceptance of our privacy policy.